Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

Personal Information:

• Name, email address, and phone number
• Student identification and verification documents
• Payment information (processed securely by third-party providers)
• Communication preferences

Usage Information:

• Device information and IP address
• Browser type and operating system
• Pages visited and time spent on our platform
• Search queries and booking history

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Communicate with you about your account and bookings
• Send you updates, promotions, and relevant information
• Verify your identity and prevent fraud
• Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

• With Property Owners: To facilitate bookings and communication
• With Service Providers: Third parties who assist in operating our platform
• For Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Request a copy of your data
• Lodge a complaint with relevant authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: